Privacy Policy
At Westerwood Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or stay with us.
Information We Collect
We may collect personal information from you in various ways, including when you:
- Book a room or make a reservation
- Register for an account
- Subscribe to our newsletter
- Fill out a form
- Interact with us via phone, email, or social media
The types of personal information we may collect include:
- Name
- Contact information (address, email, phone number)
- Payment information
- Preferences and feedback
- Any other information you choose to provide
How We Use Your Information
Westerwood Hotel uses the information we collect for the following purposes:
- To process your reservations and transactions
- To enhance your experience during your stay
- To send you confirmations, updates, and promotional materials
- To respond to your inquiries and provide customer support
- To conduct research and analysis to improve our services
- To comply with legal obligations and protect our rights
Disclosure of Your Information
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing services to you.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Security of Your Information
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Withdraw consent for us to process your personal information
- Request deletion of your personal information
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website or by other means.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Address: Westerwood Hotel
1 St Andrews Drive
Cumbernauld
Glasgow
G68 0EW
United Kingdom
Thank you for choosing Westerwood Hotel. Your privacy is important to us, and we appreciate your trust in us to handle your personal information responsibly.